Where we are right now
Straight to it. Sabers ordered before 20 March are leaving the workshop through mid-April. If you ordered later than that, your build is queued behind those and we'll get to it as soon as capacity opens up. The delay isn't a warehouse problem — it's a workshop throughput problem. The workshop is running at full capacity on Xenopixel V3 and Proffie 2.2 tiers while it brings extra workshop hours online. No shortcuts on QC, no builds pushed to the next tier's Saber Core, no colour swaps without asking first. If your saber is delayed, the reason is that we'd rather stand behind an honestly-timed dispatch than promise dates the workshop can't hit, and we own that trade-off.
What happens next
Every order still gets the same treatment. If you haven't heard from us and your order is more than seven days past its estimated ship date, email support@artsabers.com and we'll come back to you within 24 hours with a real answer — not a template, not a stall. If you'd rather cancel and wait for the next production window, we'll refund in full, no back-and-forth. If you want to change a blade colour or step up a Saber Core tier while your build is still queued, we can do that too — one email, one reply, one change. We're here through the delay, and we'll be here after the delay.
